Terms and Conditions

All of the following sections constitute the terms and conditions of Curve Cables.

 

Shipping

Shipping is sent via SingPost & Speedpost throughout Singapore. We endeavour to get your order to you as fast as possible.

  • Curve cables currently only ships within Singapore.
  • All orders are sent via Sing Post.
  • Orders received by 4pm will be processed and shipped out the same day.
  • Orders received after that will be processed the following business day.

 

Returns Policy
Refunds

All returns for refund must be authorised by Curve Cables within 30 days of the delivery date. There is no restocking fee applied to any return item(s). However, shipping and handling costs are not refundable. Returned products need to be in their original unopened state.


Replacements

Replacements will be arranged for any defective product within the specified warranty period for that product. Replacements will be the only recourse for returns after 30 days from the delivery date, have passed. Curve Cables will only replace item(s) for the exact same item(s) during its warranty period - sorry, we cannot exchange one item for a different item. customer's are required to contact us (email is sufficient) to inform us of the specific reason for returning the item(s) before posting the item(s) back for replacement.


Out of Stock or Discontinued Items

If you return a product for replacement and it is Out of Stock or Discontinued, you may be contacted by the Curve Cables Customer Service team and offered a suitable replacement.

 

Warranty
General Information

Customer's are entitled to the Curve Cables limited expressed warranty, if any, which accompanies the product. Curve Cables shall under no circumstances be liable for special, incidental, or consequential damages including loss of profit, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.


Warranty Period

All cable products are sold with a lifetime warranty.

 

Accepted Payment Methods

Curve Cables accepts the following Payment Methods

  • Visa (via PayPal)
  • Mastercard (via PayPal)
  • Bank Transfer

Note
  • Orders paid via Bank Transfer will not ship until the transfer has been cleared. Please email us confirmation/proof of your transfer for earlier shipping.
  • Curve Cables does not store your credit card number or details.

 

Privacy Policy
Information Collection and Use

Curve Cables respects our customer's privacy. Personal information is collected only to serve the purpose of providing a more efficient service. We will not give, sell, rent, or loan any identifiable personal information to any third party, unless we are legally obligated to do so. Personal information includes all information you provide to us (including email addressses etc).


Registration

Curve Cables doesn't have a separate registration form to fill out, however you will be registered automatically when placing your first order with us. In order to process your orders placed on this website, you must first complete the contact information form. During the ordering process you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important Curve Cables services such as automated order status updates via e-mail.

 

Product Reviews
The product reviews section of the Curve Cables website is for the purpose of our customer's to share their experiences with our products. Published testimonials are accurate and are not edited or modified from their original postings. Curve Cables reserve the right to remove any testimonial at its discretion.

 

Security
Curve Cables employes 128 bit encryption, SSL certifaction (with extended business validation) in all areas of the website which involve customer information (order processing, login to customer account etc). Curve Cables does not store your credit card number or details.

 

Notification of Changes
If Curve Cables make any changes to the Privacy Policy, we will post those changes to this privacy statement, our homepage, and other places we believe applicable so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we reveal it. Curve Cable reserve the right to change this privacy statement at any time, so please review it frequently. Any material changes to this policy will be notified to the customer's at this privacy section, or email, or by means of a notice on our homepage.